Privacy Policy

1.Who we are This website is operated by Kaleid Management Solutions Ltd. & Femaros Limited, generally known as Femaros Kaleid (together, “FeMK Group, Femaros| Kaleid”, “we”, “us”, or “our”). We provide accounting, compliance, consulting, training, other related professional and financial services. This Privacy Policy explains how we collect, use, store and share personal data when you visit our website, use our online services (including bookings and member areas), or otherwise interact with us. ________________________________________ 2.Your consent and agreement By using this website, creating an account, submitting a form, making a booking, or otherwise providing your personal data to us, you confirm that you have read this Privacy Policy and understand how we process your data. On this website we may display separate banners or pop ups (for example, a cookie or consent banner) asking you to accept specific uses of your data, such as non essential cookies or marketing. Where we rely on consent, you can withdraw it at any time (see “Your rights” below). You can continue to use the website without consenting to optional cookies or marketing, but some features may not work fully. ________________________________________ 3.Privacy notice for children We do not provide services directly to children nor proactively collect their personal information. Proof of age must be submitted by anyone registering as a student on our training platform. Consent has to be given or authorised by the holder of parental responsibility for users under sixteen (16) years old, along with proof of identity for parent/guardian. The information in the relevant parts of our Privacy Policy and Cookie Policy applies to users requiring consent of parent/guardian as well as adults. ________________________________________ 4.What data we collect The types of personal data we collect depend on how you interact with us. We may collect and process the following categories of data: 4.1 Data you provide to us directly •Contact details Name, job title, company name, email address, telephone number, country or location, and any other details you include when you contact us. •Account and member information Login details (such as username or email and a hashed password), profile information, and preferences when you register for or access a member area. •Booking and service information Information relating to consultations, training, or other services you book through the website, date and time, notes about your needs, and related correspondence. •Transaction and billing information Limited payment related information linked to invoices or receipts (such as billing address and payment status). Payment card details are typically processed by secure third party payment providers and are not stored in full by us. •Communications and feedback Messages you send to us by email, contact form, chat, or social media; responses to surveys; testimonials; and other feedback. •Marketing preferences Your choices about receiving updates, newsletters, event information, and other marketing communications. 4.2 Data collected automatically when you use the website When you visit or use our website, certain data is collected automatically, often through cookies and similar technologies: •Usage and analytics data Pages visited, links clicked, time spent on pages, referring pages, search terms, and other diagnostic information to understand how the website is used. •Cookie data Information stored or read from your device through cookies and similar technologies. Some cookies are necessary for the website to function. Others (for example, analytics or marketing cookies) are used only with your consent. 4.3 Data from third parties We may receive personal data about you from: •Service providers that support our website, booking or payment functions. •Professional networks or social media platforms when you interact with our accounts. •Publicly available sources (for example, company registers or professional directories). ________________________________________ 5.Why we use your data (legal bases) We process personal data only where we have a lawful basis under data protection laws. Depending on the situation, we may rely on the following legal bases: 5.1 To perform a contract or take steps at your request We use your data to: •Provide financial, fiduciary, consulting, training, and related services. •Manage your bookings, account registrations, and member access. •Communicate with you about services you have requested, including confirmations, reminders, and follow up information. •Manage payments, invoices, and any related administration. 5.2 To comply with legal and regulatory obligations We use your data when necessary to: •Maintain records required by tax, accounting, and financial regulations. •Respond to lawful requests from public authorities or regulators. •Comply with anti money laundering, sanctions, or other compliance obligations where they apply. •Conduct client due diligence, onboarding, and risk monitoring •Manage risk, compliance, and internal governance 5.3 For legitimate interests We use your data where it is necessary for legitimate interests such as to: •Operate, secure, and improve our website, services, and user experience. •Understand how visitors interact with our website (for example, through analytics). •Prevent and detect fraud, misuse of services, or security incidents. •Establish, exercise, or defend legal claims. •Manage our business relationships and communicate with clients, prospects, and partners in a professional context. 5.4 With your consent We will request your consent before: •Placing or reading non essential cookies or similar technologies on your device. •Processing any special category data you choose to provide for specific purposes. You can withdraw your consent at any time (see “Your rights below). Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. ________________________________________ 6.Who we share your data with We do not sell your personal data. We may share it with: 6.1 Service providers (processors) Trusted third parties that help us run our business and provide our services, such as: •Website hosting and content management providers. •Email and communication service providers. •Booking and calendar tools. •Payment processors and invoicing platforms. •IT support, security, and backup providers. •Analytics and performance monitoring services. •Professional advisers, competent authorities where necessary for business management, compliance and regulatory obligations. ________________________________________ 7.How long we keep your data (data retention) We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet any legal, accounting, or reporting requirements. The exact retention period depends on the type of data, the purpose of processing, and local legal requirements. When personal data is no longer needed, we will either delete it securely or anonymise it so that it can no longer be linked to an identifiable person. Retention periods are reviewed periodically to ensure compliance with data protections regulations and continued necessity. Where data is needed for an ongoing dispute, investigation, or legal process, we may retain it for longer periods until the matter is fully resolved. ________________________________________ 8.Data security measures We take the security of personal data seriously and use appropriate technical and organisational measures to protect it against unauthorised or unlawful access, accidental loss, destruction, or damage. ________________________________________ 9.Your rights You may have the following rights in relation to your personal data: •Right of access To obtain confirmation of whether we process your personal data and to receive a copy of that data, along with certain information about how we use it. •Right to rectification To have inaccurate or incomplete personal data corrected. •Right to erasure (“right to be forgotten”) To request the deletion of your personal data in certain circumstances, for example where it is no longer needed for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing. •Right to restriction of processing To request that we restrict the processing of your personal data in certain situations. •Right to object To object to processing based on our legitimate interests, on grounds relating to your particular situation. You also have an absolute right to object at any time to the use of your personal data for direct marketing. •Right to data portability To receive personal data you have provided to us in a structured, commonly used, and machine readable format and, where technically feasible, to have it transmitted to another controller. •Right to withdraw consent Where we rely on your consent, you can withdraw it at any time. This will not affect processing that took place before you withdrew consent. •Right to lodge a complaint We have implemented measures internally to address your concerns and invite you to use our contact details below to provide your feedback and compliants. ________________________________________ 10.Contact If you have any questions about this Privacy Policy or how we handle your personal data, or if you wish to exercise any of your rights, please contact: Kaleid Management Solutions Ltd. & Femaros Limited (FeMK Group, Femaros | Kaleid) Email: privacy@femaroskaleid.com When contacting us, please provide enough information to identify yourself and your request. We may need to ask for additional details to confirm your identity before we act on your request. ________________________________________ 11.Changes to this policy We may update this Privacy Policy from time to time to reflect changes in our services, how we process personal data, or legal requirements. When we make material changes, we will update the “Last updated” date and, where appropriate, notify you through the website or by other suitable means. Last updated: March 1, 2026 ________________________________________